Refund policy

All sales are final. We do not accept returns, exchanges, or refunds for any reason, including but not limited to:

  • Change of mind.

  • Ordering the wrong product.

  • Incorrect size, color, or model selected by the customer.

  • Delays caused by shipping carriers.

Defective, Damaged, or Incorrect Products

If you receive a product that is defective, damaged during shipping, or different from what you ordered, please contact us within 48 hours of receiving your order at support@comfyora.net.

To process your claim, you may be asked to provide:

  • Your order number.

  • Clear photos or videos showing the defect or damage.

  • A brief description of the issue.

After reviewing and verifying your claim, we will issue a full refund to your original payment method. If preferred and available, we may also offer a replacement product at no additional cost.

Non-Eligible Refund Requests

Refunds will not be granted for:

  • Change of mind after purchase.

  • Products that have been used, damaged by the customer, or modified.

  • Incorrect shipping information provided by the customer.

  • Minor differences in color or appearance due to screen settings.

  • Dissatisfaction with the product when it matches the description provided on our website.

Processing Time

If your refund request is approved due to a verified defective, damaged, or incorrect product, the refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions regarding this Refund Policy or need to report a defective or damaged product, please contact us:

Email: support@comfyora.net